Privacy Policy

Welcome to our Privacy Policy, which explains how we collect, use, and disclose your Personal Information when you visit or purchase from our website, ourbeautifulfeet.com (“Site” or “we”).

If you have any additional questions, require more information regarding our privacy practices, or want to file a complaint, please contact us via email at info@ourbeautifulfeet.com.

COLLECTION OF PERSONAL INFORMATION

We collect certain information regarding your device, your interactions with the Site, and details necessary to process your purchases when you visit our website. Additionally, if you contact us for customer support, we may collect additional information from you. We refer to any information regarding an identifiable individual, including the information below, as “Personal Information”. Please refer to the following list to understand the Personal Information we collect and why we collect it.

Device Information Purpose of collection: We collect device information to accurately load the Site for you and perform analytics on Site usage to optimize our Site. Source of collection: We automatically collect device information using cookies, log files, web beacons, tags, or pixels when you access our Site. Disclosure for business purposes: We share device information with our processors Shopify, AliExpress, and DSers. Personal Information collected: The version of your web browser, IP address, time zone, cookie information, the websites or products you view, search terms, and how you interact with the Site.

Order Information Purpose of collection: We collect order information to fulfill our contract to provide products or services to you, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising regarding our products or services, in line with your preferences. Source of collection: We collect order information from you. Disclosure for business purposes: We share order information with our processors Shopify, AliExpress, and DSers. Personal Information collected: Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information Purpose of collection: We collect customer support information to provide customer support. Source of collection: We collect customer support information from you. Disclosure for business purposes: We share customer support information with AliExpress and DSers.

MINORS

Individuals under the age of 18 are not intended to use our Site, and we do not intentionally collect Personal Information from minors. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at purrfectflow@gmail.com to request deletion.

SHARING PERSONAL INFORMATION

As mentioned above, we share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. We also use AliExpress and DSers to fulfill the orders.

Behavioral Advertising: We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. We use Google Analytics to understand how customers use the Site. You can learn more about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout. We share information about your use of the Site, purchases, and interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases, through the use of cookies or other similar technologies, which you may consent to, depending on your location. We use Shopify Audiences to show ads on other websites with our advertising partners to buyers who purchased with other Shopify merchants and may also be interested in what we offer. We share information about your use of the Site, purchases, and the email address associated with your purchases with Shopify Audiences. Other Shopify merchants may make offers you may be interested in. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising on Facebook at https://www.facebook.com/settings/?tab=ads and on Google at https://www.google.com/settings/ads/anonymous. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/.

Using Personal Information: We use your Personal Information to provide our services, which include offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

Lawful Basis: Under GDPR, if you are an EEA resident, we process your Personal Information under the following lawful bases:

• Your consent

• The performance of the contract between you and the Site

• Compliance with our legal obligations

• To protect your vital interests

• To perform a task carried out in the public interest

• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention: We will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, see the ‘Your Rights’ section below.

Automatic Decision-making: As an EEA resident, you have the right to object to processing based solely on automated decision-making that has a legal effect on you or significantly affects you. We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include a temporary blacklist of IP addresses associated with repeated failed transactions, which persists for a small number of hours, and a temporary blacklist of credit cards associated with blacklisted IP addresses, which persists for a small number of days.

Selling Personal Information: Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”). [Include:

• Categories of information sold

• If using Shopify Audiences: information about your use of the Site, purchases, and the email address associated with your purchase

• Instructions on how to opt out of the sale

• Whether your business sells information about minors (under 16) and whether you obtain affirmative authorization

• If you provide a financial incentive to sell information, provide information about what that incentive is.]

Your Rights: As a resident of the EEA, you can exercise your rights to access, correct, update, or erase your Personal Information by contacting us through the information provided above. You can also request to port your information to a new service. If you need alternative instructions to send these requests, please let us know.

To comply with the GDPR, we initially process your Personal Information in Ireland, but it may be transferred outside of Europe for further processing and storage in Canada and the United States. For more details on data transfers and GDPR compliance, please refer to Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA: As a resident of California, you have the Right to Know, access, port, correct, update, or erase your Personal Information by contacting us through the information provided above. If you want someone else to make these requests on your behalf, please let us know.

Cookies: When you visit our Site, a small amount of information known as a cookie is downloaded to your device. We use different types of cookies, including functional, performance, advertising, and social media or content cookies, to improve your browsing experience. Cookies remember your actions and preferences, such as login and region selection, so you don't have to enter them repeatedly. They also provide information on user behavior, like whether it's their first time or they are frequent visitors. We use cookies to optimize your experience on our Site and provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function	Duration
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session
checkout_session_lookup	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
identity-state	Used in connection with customer authentication.	24h
identity-state-<<token>>	Used in connection with customer authentication.	24h
identity_customer_account_number	Used in connection with customer authentication.	12w

Reporting and Analytics

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session
customer_auth_provider	Shopify analytics.	session
customer_auth_session_created_at	Shopify analytics.	session

 

The duration for which a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies remain active until you finish browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and have an expiration date between 30 minutes and two years from the time of download to your device.

You have various options for controlling and managing cookies. However, please note that deleting or blocking cookies could negatively affect your user experience, and parts of our website may not be fully accessible.

Although most browsers automatically accept cookies, you can choose whether to accept them or not using your browser controls, which are usually located in the "Tools" or "Preferences" menu. To learn more about how to modify your browser settings or manage cookies, including blocking or filtering them, refer to your browser's help file or visit sites like www.allaboutcookies.org.

Please note that blocking cookies may not completely prevent us from sharing your information with third-party advertising partners. To exercise your rights and opt out of certain uses of your information by these parties, follow the instructions in the "Behavioural Advertising" section above.

Do Not Track: Please be aware that we do not alter our data collection and usage practices if we detect a "Do Not Track" signal from your browser because there is no consistent industry understanding of how to respond to these signals.

Changes: We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints: If you wish to make a complaint, please contact us by email or mail using the details provided under "Contact" above. If you are not satisfied with our response to your complaint, you have the right to complain to the relevant data protection authority.